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Shipping

We’re pretty excited about getting your order to you. We ship to all countries except those listed in the Shipping Restrictions section below.

Shipping Options

Shipping Restrictions

Taxes & Duties

Order Tracking Information

Refused Shipments

Redirecting An Order


Shipping Options

Receive free shipping on orders that meet the minimum purchase amount as listed below.

Currently, we do not ship to Cuba, Iran, North Korea, Russia, Syria, Ukraine and Belarus.

Note: standard shipping is not available for select countries.

Country

Standard Shipping

Express Shipping

Return Fee

Taxes & Duties

Transit Time**

(Business Days)

Fee

Free Shipping Minimum

Transit Time**

(Business Days)

Fee

Free Shipping Minimum

Australia

-

-

-

3-4

AU$12

AU$190+

AU$20

Included

Belgium

-

-

-

2-3

€ 15

€ 110+

€ 10

Included

Brazil

-

-

-

3-4

80 R$

800 R$

100 R$

Paid at Checkout

China

-

-

-

3-6

¥100

¥800+

¥100

Included

Czechia

6-10

200 Kč

2800 Kč+

2-3

350 Kč

5800 Kč+

300 Kč

Included

Denmark

-

-

-

2-3

100 kr

800 kr+

100 kr

Included

France

-

-

-

2-3

€ 15

€ 110+

€ 10

Included

Germany

6-10

€ 7

€ 110+

2-3

€ 15

€ 230+

€ 10

Included

Greece

6-10

€ 7

€ 100+

2-3

€ 15

€ 190+

€ 10

Included

Hong Kong

-

-

-

3-4

HK$60

HK$900+

HK$100

Included

Hungary

6-10

2906 Ft

42000 Ft+

3-4

5815 Ft

86000 Ft+

4000 Ft

Included

Ireland

-

-

-

2-3

€ 15

€ 110+

€ 10

Included

Israel

-

-

-

3-5

₪35

₪600

₪100

Included

Italy

-

-

-

3-4

€ 14

€ 100+

€ 10

Included

Japan

-

-

-

3-4

JP¥1750

JP¥22,000

JP¥2000

Included

Kuwait

-

-

-

3-4

6 KWD

50 KWD

10 KWD

Included

Malta

-

-

-

3-4

€ 14

€ 100+

€ 10

Included

Mexico

-

-

-

1-4

MX$290

MX$2300+

MX$300

Included

Netherlands

-

-

-

3-4

€ 15

€ 110+

€ 10

Included

New Zealand

-

-

-

3-5

$26 NZD

$200 NZD+

$20 NZD

Included

Poland

6-10

zł39

zł500+

3-4

zł75

zł1000+

zł100

Included

Romania

6-8

36 leu

500 leu+

3-4

60 leu

1100 leu+

60 leu

Included

Saudi Arabia

-

-

-

2-3

40 SAR

600 SAR+

100 SAR

Included

Singapore

-

-

-

3-4

S$10

S$160+

S$20

Included

South Korea

-

-

-

3-4

₩17,000

₩200,000+

₩20,000

Included

Sweden

6-8

70kr

1200kr+

2-3

150kr

2600kr +

100kr

Included

Switzerland

-

-

-

2-3

€ 13

€ 100+

€ 10

Included

Taiwan

-

-

-

4-5

NT$350

NT$4800+

NT$500

Included

United Arab Emirates

-

-

-

2-3

45 AED

600 AED

100 AED

Included

United Kingdom

3-5

£5

£90+

2-3

£12

£190+

£10

Included

Rest of EU

6-10

€ 7

€ 100+

3-5

€ 15

€ 220+

€ 10

Included

Rest of World

8-10

Fees apply

Varies by country

4-7

Fees apply

Varies by country

$15 USD*

May be paid seperately. See checkout for details.

*converted to local currency

**Transit times may vary


Shipping Restrictions

Shipping to P.O. Boxes

We are unable to ship to P.O. Boxes and APO/FPO at this time.

Shipping to Multiple Addresses

You may only ship to one address per order. If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address.

Due to transport restrictions, we do not currently ship to Cuba, Iran, North Korea, Russia, Syria, Ukraine and Belarus.


Taxes & Duties

Taxes and duties are calculated based on the items ordered, shipping destination and the value of the purchase.

In some countries, taxes and duties are included in the product price and won’t appear as a separate line item at checkout.

In other countries, taxes and duties will be charged separately at checkout and will appear as a separate line item.

Some countries require taxes and duties to be paid upon delivery and will be the customer’s responsibility. This will be noted at checkout for full transparency before you order. Aritzia has no control over these charges. Taxes and duties are non-refundable for orders shipped to these destinations.

For more information on customs, taxes, duties and other import charges, please contact your local customs office.

Please refer to our Shipping Options page for a list of which countries include taxes and duties in the final price.


Order Tracking Information

Shipping Confirmation Email

  1. Once an order has shipped, we'll send you an email with the tracking number.

  2. Click the link in the email to track the progress of your shipment.

Order History

You can also track your order in your Order History.

  1. Sign into your account and click Order History. If you used Guest Checkout and do not have an Aritzia account, just click Order Tracking at the bottom of the page and follow the prompts.

  2. Click the order number to get the tracking information for your order.

  3. Click on the Carrier Tracking number for more details from the carrier’s website.

It may take up to 72 hours for your tracking number to be activated.


Refused Shipments

We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and call Aritzia Concierge so we can get you sorted.

If you refuse your order or any part of it without authorization from us, you will be responsible for all shipping, duties and taxes.


Redirecting An Order

Please make sure your shipping address is correct as we can’t redirect orders once items have been dispatched. Sorry!